Our Policy

Booking Requirements

When booking an appointment, a form of contact information such as a phone number and email is required on file in order to send Booking Information, facial intake, and Booking Policy Agreement. 

A credit card or debit card number is required on file as any service that exceeds 90 minutes or more will require a non-refundable $50 deposit fee that goes towards the overall service fee. If there is a no show or you cancel/reschedule within 48 hours of your appointment date and time, the remaining balance will be charged. If the card is declined, you will not be able to book until the balance has been paid in full.​

For services that do not require a deposit (75 minutes or less), a card on file is the only requirement.

To make any appointment changes, please contact (321)443-2190.

Rescheduling/Cancellation

We ask that you give 48 hour notice if you need to reschedule or cancel. If you reschedule/cancel within the 48 hour timeframe, you will be charged the 50% of the service fee. Same day bookings will be considered confirmed, therefore the policy will apply. ​

No Call/No Show

Failure to call or attend your appointment will result in the full amount of the service price charged to the card on file. When you do not show up for your appointment, you are taking an appointment away from other clients' and it cannot be filled at the last minute. Failure to pay the No Show fee or not showing up for an appointment for a second time, will result in no longer being allowed to book with Glow by Moonlight Aesthetics. ​

Rules

We ask that clients keep their phones on silent and refrain from using them and using earbuds during the service. ​

Important:

Please do not book if you have traveled by airline, train or bus in the last 14 days. 
Please do not book if you have a fever, dry cough, or any resembling symptoms of Covid-19.